Merlo indicated that Rounds was a “very
humble man.” When Rounds needed to come
from Rockport to Cloverdale, he would hitch
a ride on a lumber truck and always stop at
Boonville on the way to pick up some apples
for himself from the local orchards—and
three or four for Merlo as well. However,
Rounds, in Merlo’s estimation, did not
know the redwood market; he was a retail lumberman
from Kansas. Working at Rounds and Kilpatrick,
Merlo came to know the redwood market very
well.
In 1949, Merlo took
his B.S. in Business Administration from
U.C. Berkeley and transitioned to “the
real world” of corporate America.
He quickly soaked up every aspect of the
business at Rounds and Kilpatrick, becoming
familiar, he recalled, with every sales
order, every shop machine, every mill-hand,
and every stack of lumber. Instinctively,
Merlo believed you could not manage or lead
from behind a desk. “You have to be
in the plant, not behind a desk,”
he advised. “My nose and ears could
tell me when a plant was not running right.”
As one might expect from a business major,
Merlo invariably looked at the timber industry
from the product side, emphasizing that
“you had to be smart about processing
and SELLING.”
Merlo started out
as the hotshot salesman for Ralph Rounds
and remained, even as a CEO of LP, the
quintessential salesman. David Ogilvy, who,
for good or ill, is sometimes called the
father of modern advertizing, probably described
the corporate role of sales as well as anybody.
“In the modern world of business,
it is useless to be a creative original
thinker unless you can also sell what you
create,” Oglivy insisted. “Management
cannot be expected to recognize a good idea
unless it is presented to them by a good
salesman.” In a consumer society where
everything has a sticker price, the salesman
is king.